Frequently Asked Questions

This Agreement was last modified on 01 June 2017.

Shipping Information

FAQ Second Version

This Agreement was last modified on 01 June 2017.

1. What types of shoes do you offer at Shoehub?

At Shoehub, we offer a wide variety of shoes for men, women, and children. Our collection includes casual shoes, formal shoes, sports shoes, sandals, boots, and designer footwear. We carefully curate our selection to ensure there’s something for every style and occasion.

2. How can I find the right size?

We provide a detailed sizing guide on each product page to help you find the perfect fit. If you’re unsure, you can visit our store for a personalized fitting consultation or reach out to our customer service for assistance.

3. Do you offer international shipping?

Currently, we offer domestic shipping across India. We are working on expanding our services to international customers, so stay tuned for updates!

4. How long will it take for my order to arrive?

For domestic orders, delivery typically takes between 3 to 7 business days, depending on your location. After placing an order, you will receive an email with tracking information so you can follow your shipment.

5. What is your return policy?

We accept returns within 7 days of purchase, provided that the shoes are unworn, in their original packaging, and in resalable condition. To initiate a return, simply contact our customer support team with your order number, and they will guide you through the process.

6. Can I exchange an item?

Yes, if you’d like to exchange an item for a different size or style, you can return your original purchase within the 5-day return period, and we’ll process the exchange once we receive the returned item.

6. Can I exchange an item?

Empty section. Edit page to add content here.

7. How do I cancel my order?

You can cancel your order before it is shipped by contacting our customer support. If the order has already been shipped, you can still return it following our return policy.

8. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), debit cards, and secure online payment options such as PayPal, Phone Pay, and Google Pay.

X